SportWest is proud to deliver a Evolve WA facilitated workshop as part of our ongoing commitment to supporting safer and more respectful community sport environments.
Conflict is an inevitable part of working with people, and at some point we will all encounter an agitated, aggressive or emotional interaction. How we respond can make the difference between a smooth resolution and an escalating situation.
This practical workshop will provide participants with tools and techniques to confidently respond to threatening, violent, aggressive and unexpected behaviour. It is particularly valuable for those in public-facing or high-pressure environments, including sport and recreation settings.
Who should attend:
This workshop is ideal for participation, competition and forward-facing staff who regularly engage with members of the public or community sport environments, and who may experience or manage challenging, escalated or high-emotion interactions.
Workshop topics include:
- Causes and triggers of conflict
- Preventing violence and escalation
- Stages of escalation
- Responding to emergencies
- Self-awareness and calming strategies
- The role of body language
- Defusing techniques
Date: Wednesday 16th of September 2026
Venue: Peel CITS Office | 16 Dolphin Dr, Mandurah WA 6210
Time:1:30pm-4:30pm
Details: Afternoon tea included
Registration: Closes at 11:59pm, Monday 14th of September 2026
Cost: SportWest Member Organisations free. Non-members $50.
